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  1. IT Help Desk Technician

    Provides level 1, direct support for IT technologies to all Ignite users.  Support is delivered via phone, and also on-site.  Position requires some travel, approximately 20%.  Position requires availability to work rotating on-call shifts. Essential Duties and Responsibilities Provide production support locally and remotely to end users Support and troubleshooting of Windows OS, MS Office, Citrix, Aloha POS, KDS, Smart Phones, Wi-Fi Devices, Desk Phones, Printers and Networks Identify and ...

  2. Tier 1 Help Desk Specialist - Stafford TX

    INTERESTED? No need to call, simply go to our website and submit your resume directly on there only, http://www.frontlinesourcegroup.com/ Frontline Source Group - temporary staffing and direct hire firm – is looking for a Tier 1 Help Desk Specialist for our Stafford, TX client for a contract to possible hire opportunity. Summary: Tier 1 Help desk responsibility - #1 priority to be available for any helpdesk issues. Duties/Tasks: Handle all basic computer issues that come up in the office Remote ...

  3. Technical Support / Help Desk

    Short job description The ideal candidate will be a highly energetic self-starter with a solid technical background and excellent communication and customer service skills. You should have strong research and analytical problem solving abilities with a desire to get to the root cause of an issue and prioritize responses based on the impact to the customer's business. In addition to independent work, you will regularly engage with other support technicians, engineering, sales and marketing. Detailed ...

  4. IT Service Coordinator

    This position is responsible for efficiently coordinating IT services under the Service Desk model, coordinating IT internal control activities for compliance with policies and procedures, reporting on IT performance metrics and KPI’s at least monthly, developing and maintaining IT budgets, obtaining competitive quotes for IT asset purchases, creating IT requisitions, and providing basic user support. Performs IT service request qualification, classification, and assignment, with first call ...

  5. Desktop Support Technician

    This is a long term (indefinite) contract position for and oil & gas company located in Houston, TX. The desktop support technician is responsible for computer hardware, software and peripherals. Essential Responsibilities: - Provides second-line investigation and diagnosis - Resolves and closes incidents/service requests as per help desk procedures & allocated timelines - Escalates unresolved incidents / service requests within agreed timescales - Logs relevant incident / service request details ...

  6. VIP Tech for Houston, TX * 27021

    VIP Tech for Houston, TX * 27021 Houston, TX Candidate must present professionally with demeanor and appearance. --Candidate must live within 30-40 minutes of drive time for this location.--Candidate must possess strong communications and strong technical ability.--Candidate must be able to self-manage and work with remote team. -- Disciplined individual capable of focusing on service delivery within the customer workspace --Adheres to all customer guidelines and conducts self in a professional ...

  7. SQL Report Writer

    The SQL Report Writer position is a contract to hire position located on the West side of Houston, TX. Position Summary: The IT Reporting Analyst will be assigned report development requests. This person will ensure that the requests are understood and are completed with accuracy in the correct format. Position will work with the Governance group to validate the processes against the governance policies. The IT Reporting Analyst will work with Project/Information Portfolio Manager to assist in ...

  8. Help Desk Specialist - Sugarland Texas

    INTERESTED? No need to call, simply go to our website and submit your resume directly on there only, http://www.frontlinesourcegroup.com/ Our Sugar Land, TX client is in need of a Help Desk Specialist for a long-term contract position. This individual will serve as the first tier of hardware and system support for general IT assistance. Essential Duties and Responsibilities: Respond to requests from departments to assess and resolve desktop or laptop issues while performing maintenance in a ...

  9. Technical Support Representative - Houston, TX or Remote

    Technical Support Representatives staff our 24/7/365 help desk. Their #1 priority is providing our customers with exceptional customer service and support on a daily basis. Going above and beyond is not an option at JaguarPC it is an expectation. Along with having technical prowess Technical Support Representatives must poses an attitude and personality that makes them suited to work with others and make those people happy. Starting pay varies by skill set and experience; however, a Technical ...