Job Description / Requirements:
• Perform a wide variety of administrative duties, under limited supervision, utilizing knowledge of established practices and procedures, and following general guidelines of supervisor.
• Suggest measures to improve customer relations.
• Produce a variety of documents using various software packages.
• Manipulate data on existing spreadsheets and/or database software programs, applying new formulae and formats, as applicable.
• Answer and route telephone calls, transmit decisions and instructions for supervisor and maintain supervisors calendar.
• Investigate and answer inquiries of a non-routine nature and respond to complaints, as authorized.
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